Exchange Cash UAH, Dnipro to USDC ERC20

In order to create an application, you need to follow the instructions stated below:

1. Select the exchange direction (for example: in the ‘Give’ column choose "USD", in the ‘Receive’ column choose "EUR" and specify the amount you want to exchange or receive.
2. Fill in the ‘Data entry’ column, specify your e-mail, the wallet number (card or account) which you want to transfer money from, the wallet number (card or account) which you want to receive money and tick in ‘I am not a robot’.
3. Click the ‘Exchange now’ button, and then in the pop-up window you will be able to see our requisite elements for the transfer. In the case of banks, on the first exchange the system will ask you to verify the card that you want to use to perform the transfer. For each new card it will be necessary just for once.
4. Copy our details and click the ‘Go to payment’ button, after which you will open the Bank's or PS's website. Insert the amount indicated in the application and your requisite elements, confirm the transfer. Do not fail to to make sure that the amount has been written down.
5. Next, return to our website and confirm the payment by clicking on the ‘I paid’ button. Done.
6. After the application is created, you will receive information on your application status through e-mail, and you will be automatically registered on our service. In order to confirm the registration, you will need to follow the link specified in the e-mail. After confirming the registration, you will be able to track the application status in your MA (My Account), as well as participate in the referral program and receive discounts.

The exchange is performed by an operator in manual mode and takes from 5 up to 20 minutes after the payment on application is received, it depends on the workload of our operators.
In the case of Yandex.Money, the first application for an exchange in the direction of Yandex.Money will be blocked for the period of 48 hours for security purposes, once this period expires the application will be processed within 5-20 minutes. Further applications in this direction will be processed according to our regulations.
There also may be rare cases with the Perfect Money payment system, when the Perfect Money system itself blocks the transfer for the purpose of verification. On average, the wait may last from 1 up to 6 hours, but it may also be a longer-term wait.

The minimum amounts that could be exchanged on our server are: 100 USD.

Usually the new Bitcoin owner can not immediately dispose of them. Once the transaction is completed, it is sent to the Bitcoin network for execution and must be included in the block to become legitimate. The process of transaction inclusion in a detect block structure is called a transaction confirmation. Inclusion in 1 block = 1 confirmation, when there are 6 and more of such acknowledgments the transaction is considered confirmed. This function was introduced against the re-expenditure of the same bitcoins.
There is a requirement of 2 confirmations from the Bitcoin network on our service, only after that your application will be processed.

Your application status may be tracked in the section “My applications“ in My Account.
Also, if the application status changes, you will be notified by the e-mail indicated on the creation of Account.

The reasons may be different. To provide an exchange that will be successfully completed, please make sure that you did everything correctly:

1. Check if you have correctly entered your requisite elements for the transfer (wallet, account or card). If you specify incorrect details, your application will be moved to the Erroneous, which will be followed by an e-mail with reason detalizations;
2. Before transferring funds to us, make sure that you have copied our requisite elementss correctly. We are not liable for your mistakes;
3. When transferring to our requisites, make sure that the funds have been written off. If we do not receive the income, the application will be deleted;
4. The transfer may be possibly delayed by the PS or the Bank. In this case, we cannot accelerate the process, so it is only left to wait. To find out why the transfer has been delayed, you may call or e-mail the PS or Bank technical support;
5. All the reasons are individual, so if your situation does not apply to any of those listed above, you may send us an e-mail or address the online support on our web-site. We are always happy to help!